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• Can the principal entity change the no of characters assigned as variable or fixed content in service and promotional messages?

  Once the template is registered, only the variable part of template can be changed, however, a Principal Entity can register multiple templates as per business requirements.

• Can the TM or PE change the content/ consent template or Header of the scrubbed data prior to delivery?

  No, each commercial communication is scrubbed for header and templates (consent/ content) and hence the same cannot be changed for scrubbed data prior to delivery. If any parameter of the scrubbed data needs to be changed, the message/ call shall be ...

• What are the terms and conditions?

  Our Terms and Conditions Legal Information These Terms of Service (ToS) are an agreement between  Consign IT Private Limited  (“Consign IT”, which term shall, unless it be repugnant to the context or meaning thereof, be deemed to mean and include all ...

• Is it mandatory to digitally authenticate all consents acquired from subscriber? What are the available modes for digital authentication?

  Yes, it is mandatory for Principal Entity(s) to get subscriber's consent digitally authenticated via OTP. However, at inception, the Principal Entities can migrate existing consents for existing entities, processes and data. Migrated consent recorded ...

• Create an email account

  To add a new email address, perform the following steps: Enter the email address that you wish to create in the Email text box. If you manage more than one domain, make certain to select the appropriate domain from the menu. Enter and confirm the new ...