Check email disk quota

Check email disk quota


The quota for an address defines the amount of mail, in Megabytes, that the account can store. When your mailbox exceeds this limit, the system returns any incoming mail to the sender with a message that states that the recipient’s mailbox is full. 




Notes:

 

  • Make certain that you track your quota usage, because you cannot receive email with a full quota.

    • The quota calculation does not include your mailbox's trash folder.

    • You cannot exceed the quota that your hosting provider sets.

    • Due to mail server constraints, you cannot assign quotas greater than 4096000 MB (4096 GB or 4 TB). You must assign the unlimited value for quotas that exceed this amount.



  • The system calculates mailbox quota use every four hours. For this reason, you may not receive notifications immediately if an email account reaches or exceeds its quota. 
     


To change a mail quota, perform the following steps:



  1. Click Quota.

  2. Enter the new email quota, in Megabytes, in the appropriate text box. For an unlimited account, click unlimited.

  3. Click Change Quota to store the new value.
    • To retain the original quota, click cancel.







    • Related Articles

    • Create an email account

      To add a new email address, perform the following steps: Enter the email address that you wish to create in the Email text box. If you manage more than one domain, make certain to select the appropriate domain from the menu. Enter and confirm the new ...

    • Email & Domain Forwarders

      Overview This interface allows you configure an email address to forward copies of incoming emails to another address. This is useful if, for example, you want to use one email address to check emails addressed to multiple accounts. You can also ...

    • Manage email account suspensions

      Each row in the Mail Account section of the interface displays two status icons. The first status icon indicates whether the user can log in to, send mail from, and read their mail account. The second status icon indicates whether the mail account ...

    • Misc Information on emails

      Delete To delete an email address, perform the following steps: Click Delete for the account to remove. Click Delete. To retain the email address, click cancel. Access Webmail This feature allows you to access an email account with a web browser. To ...

    • Know your control panel

      Overview The cPanel interface provides all of the functions available for you to manage your cPanel user account, and it displays important information and updates. The cPanel interface consists of the following sections: Navigation bar  Sidebar  ...