Manage email account suspensions
Each row in the Mail Account section of the interface displays two status icons.
The first status icon indicates whether the user can log in to, send mail from, and read their mail account. The second status icon indicates whether the mail account can receive incoming email.
| Icon | Status |
|---|---|
| Incoming email allowed. |
| Incoming email suspended. If this is the only service suspended, then the user can still log in to, read, and send email. |
| Logins, reading, and sending allowed. |
Logins, reading, and sending suspended. If this is the only service suspended, the mailbox can still receive incoming email. |
To suspend logins, incoming email, or both for an email account, perform the following steps:
- Click the appropriate More link that corresponds to the email account to suspend.
- Click the appropriate suspension link.
- Click Suspend to suspend both incoming mail and logins.
- Click Suspend Logins to suspend logins.
- Click Suspend Incoming to suspend incoming email.
To unsuspend logins, incoming email, or both for the email account, click More and then click the apropriate Suspend link.
Note:
When you suspend an email account, the system also suspends any aliases or forwarders that redirect email to the account.
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