I receive an error when I upload an excel file to a contact group

I receive an error when I upload an excel file to a contact group

This error might be observed due to one of the following reasons:





  • Special characters or spaces in the mobile numbers column. Please clean the data and try uploading again.



  • If your excel file has additional merge fields (i.e. custom parameters along with mobile numbers), there might be a problem with the column headings. Ensure that the column with mobile numbers is correctly assigned the ‘number’ field.



  • If your excel file has column headings, please uncheck the header name from Textlocal Messenger before clicking on ‘import’ button.




If the error still persists, reach out to us at support@consign.tech