I receive an error when I upload an excel file to a contact group
This error might be observed due to one of the following reasons:
Special characters or spaces in the mobile numbers column. Please clean the data and try uploading again.
If your excel file has additional merge fields (i.e. custom parameters along with mobile numbers), there might be a problem with the column headings. Ensure that the column with mobile numbers is correctly assigned the ‘number’ field.
If your excel file has column headings, please uncheck the header name from Textlocal Messenger before clicking on ‘import’ button.
If the error still persists, reach out to us at support@consign.tech