How can I send messages to all the numbers, including the ones in DND category?
You may get an error ‘All numbers removed, unable to send this message’ when you try to send a message to a group. Your messages may not be delivered to some of your other contacts.
By default, you are configured with a promotional account. As per TRAI regulations, promotional SMS cannot be delivered to numbers registered in the National Do-Not-Disturb (DND) registry. Consign IT ensures you comply with TRAI regulations and automatically scrubs all the DND numbers from your recipients. You will not be charged any SMS credits for these numbers.
If you would like to send promotional SMS to your contacts with DND numbers, please ask them to explicitly opt-in via myDND manager.
Transactional messages such as OTPs and order alerts can be sent to all numbers, including the ones registered in DND. If your messages are transactional in nature, contact your account manager or email us at support@consign.tech to change your account to a transactional account.
If your business SMS requirements need both promotional and transactional accounts, we can configure both the accounts free of cost for you.
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I want my messages to be delivered with my company name as the header. How can I set this in my account?
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What is the default status of preferences for subscribers that are not registered on DND?
Default status of preferences for subscribers who are not registered on DND is "Unblock all" i.e. receive commercial communication all categories of content, mode, time band (10 am - 9pm only) and day types.
What’s included in the price?
An effective bulk SMS service platform with none of the pitfalls or problems, legal, or otherwise, expected from companies that use SIM card farms or low-quality routes. We only use premium SMS routes to send your messages! A comprehensive platform ...